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- Disclaimer
- VFS Global Services Pvt. Ltd, India (hereinafter
referred to as VFS) is an outsource partner of the British
High Commission in Delhi and British Deputy High Commission
in Mumbai, Chennai and Kolkata. In this capacity, VFS
receive from Applicants for a UKBorder Agency the required
documents and applicable fees for further processing.
After the visa applications are assessed by the Visa
Section of the British High Commission and British Deputy
High Commission, VFS handles the return of returnable
documents to Applicants, except where the British High
Commission or British Deputy High Commission elect to
return such documents directly to an Applicant.
- VFS do hereby declare that they have no role whatsoever
in the assessment of a visa application, which is the
sole prerogative of the Visa Section of the British
High Commission in Delhi and British Deputy High Commission
in Mumbai, Chennai and Kolkata. Therefore, VFS will
not in any manner be liable or responsible for any delay
in the processing or rejection of any visa applications,
once the documents have been delivered to the British
High Commission in Delhi and British Deputy High Commission
in Mumbai, Chennai and Kolkata.
- VFS will take every precaution in handling passports
and documents submitted by applicants. Due to unforeseen
events and circumstances of Force Majeure, Force Majeure
means any event or occurrence which is outside control
of the Party concerned and which is not attributable
to any act or failure to take preventive action by the
Party concerned, but shall not include any industrial
action occurring within VFS or any sub-contractor of
VFS.
- The Applicant accepts that the courier acceptance
and delivery service is operated by a third-party, and
VFS does not assume any responsibility or liability
for any deficiency in service on part of the courier
company. In case a Passport is lost or damaged in transit,
the liability of VFS is restricted to reimbursement
of fees charged by the Ministry of External Affairs,
Government of India, for replacement of lost / damaged
passport through normal application procedure. VFS shall
not be responsible or liable for any consequential loss
or damage caused to the Applicant due to loss of his/her
Passport and supporting documents. VFS shall not be
responsible or liable for any consequential loss or
damage that may be caused to the Applicant due to loss
of passport and related documents. It is expressly understood
that when the Applicant or representative of the Applicant
submits the passport and related documents along with
the applicable visa fees, the Applicant has understood
the terms and conditions and details as mentioned herein.
The fees once paid by the Applicant are not refundable
under any circumstances
- Demand Drafts are subject to realization.
- Advertising material may accompany returnable documents
back to the Applicant. If the Applicant does not wish
to receive any advertising material along with passport
and related documents, the Applicant must intimate to
VFS in advance. Please note that no advertising material
sent back with the passport and related documents has
the endorsement of the British Government
- VFS have placed I frames/links on this website to
other websites which you may wish to visit. VFS does
not review such websites and has no control over their
content. Therefore VFS does not accept any liability
if you visit those websites. Once you link to another
site, you are also subject to the terms and conditions
of that site.
- No employee of VFS has any right or authority to
change, amend, and amplify the contents mentioned herein
- For all claims, disputes of whatsoever nature, the
courts in Mumbai shall alone have jurisdiction.
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| Short Messaging Services Disclaimer and Terms and Conditions |
- 1. The Short Messaging Service (‘SMS’) provided to
UK Visa Applicants is a service entirely at the option
of the interested Visa Applicants and provides Visa
Applicants with information on the stage of the Visa
Application Process that their specific visa application
is at. The information provided by SMS is based on the
information provided by the British High Commission
in India. While VFS ensures that information is made
available to the visa applicant promptly and accurately,
VFS does not assume any responsibility for the SMS not
being delivered to the intended message recipient. The
Visa Applicant shall at all times be responsible for
providing and maintaining an SMS text compatible mobile
phone where VFS can send text messages regarding the
status of the Visa Application to the Visa Applicant.
The Visa Applicant is responsible for ensuring connection
to a mobile network capable of receiving the SMS Services.
The Visa Applicant understands that if The Visa Applicant
‘s mobile phone is switched off or is out of coverage
for a period of 24 hours or more, The Visa Applicant‘s
mobile network provider may delete any SMS messages
to be received by The Visa Applicant.
- The Visa Applicant confirms that the Visa Applicant
has provided the accurate mobile number to be reached
via SMS and that the Visa Applicant is the owner or
its legitimate user, or that the Visa Applicant has
the consent of the owner or legitimate user, of the
mobile phone being used for the Services. The Visa Applicant
acknowledges that using another person's mobile phone/providing
inaccurate mobile phone number/unauthorized use of mobile
phone number for receiving the SMS may entail disclosure
of Visa Applicant ‘s confidential information which
disclosure shall be at the sole risk of the Visa Applicant.
- he Services will be available to the Visa Applicant‘s
use from XXth January 2009 for a period of one Year
or such other period as VFS may advise via our website
located at www.vfs-uk-in.com . VFS reserves the right
to withdraw this service at any time and without notice.
- The Visa Applicant must not use (or permit any third
party to use) the SMS Service to send any message or
communication which is Spam, illegal, offensive, abusive,
indecent, obscene or menacing or causes annoyance, inconvenience
or needless anxiety or infringes the rights of third
parties. VFS reserves the right to withdraw the SMS
service to such Visa Applicant if The Visa Applicant
is in breach of this paragraph 4. VFS may also withdraw
the Services if VFS in its sole discretion believes
that the SMS service is being used in this way.
- For operational reasons VFS may vary the technical
specification of the Services. In the event of any change
to the Service these Terms and Conditions is to be treated
as varied accordingly.
- The time to deliver the SMS is dependent upon the
traffic on the mobile network and whether The Visa Applicant
mobile phone is within reach and switched on and cannot
therefore be guaranteed by VFS. VFS is not a mobile
network operator and does not guarantee the delivery
of SMS text messages.
- The Visa Applicant acknowledges that the SMS Services
may, at any time, be adversely affected by problems
with The Visa Applicant mobile phone network, including,
without limitation, interference to the network coverage.
VFS is not responsible or liable to The Visa Applicant
for any loss, damage or expenses incurred directly or
indirectly by The Visa Applicant as a result of any
difficulties experienced by the Visa Applicant‘s mobile
phone service provider. Subject to the constraints described
within this paragraph 8, VFS shall carry out the services
with reasonable care and skill
- The Visa Status services delivers the Visa Application
based on the information received by VFS from British
High Commission.
- To use the Services, The Visa Applicant should refer
to the instructions available on the www.vfs-uk-in.com
website. The Visa Applicant agrees to comply with all
instructions we may give concerning the Services, including
any security instructions. We will be entitled to treat
any failure by Visa Applicant themselves to comply with
these instructions as a breach of these Terms and Conditions,
which will entitle us to deny Visa Applicant access
to the Services.
- The Visa Applicant is responsible for paying charges
for the message origination.
- The Visa Applicant shall at its sole risk be responsible
for taking all reasonable steps to prevent unauthorized
persons gaining access to the Services.
- While VFS takes every precaution transmission of information
to transmit information. Some data or information on
the VFS website may have been created or structured
in the files or formats that are not error free and
hence VFS cannot guarantee that the service will not
be interrupted or otherwise affected by such problems.
VFS shall not be responsible or liable for any unforeseen
events and circumstances beyond the reasonable control
of VFS.
- VFS may in its sole discretion temporarily suspend
the provision of the Services if such provision could
materially affect the quality of any telecommunications
service, including the Services, provided by VFS.
- VFS specifically excludes all liability of any kind
(including negligence) in respect of any third party
information or other material made available on, or
which can be accessed using SMS text services.
- These Terms and Conditions are governed by the law
of India and parties submit to the exclusive jurisdiction
of the courts in Mumbai.
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